Have you ever received poor service at a salon and didn’t know what to do about it? Let’s talk today about the things you should know about manicure services, and when it is okay to say “no”.
1. Situations common of poor manicure services
In a nail shop, we can encounter a variety of problems. In some cases, the manicurist may not have the necessary skills to create beautiful nail shapes or to color them evenly. Or, during the manicure, your skin or nails could be damaged due to an incorrect operation. It’s even more frustrating when nail salons don’t specify the price at the time of booking an appointment but then charge a hefty price after the work has been completed.
2. Is it reasonable for me to refuse to pay the bill?
Is it reasonable for me to refuse payment if the manicure service is truly bad? It depends on the circumstances. You can refuse to pay the full or part of the fee if the manicurist made a serious error during the operation. For example, he may have caused your nails to become infected or injured, or the manicure result is not what you expected. She had a bad manicure experience, just like a beauty journalist named Alex. The manicurist did not only not follow her instructions, but also made her nails bleed. She refused to pay in the end.
If it’s a personal preference issue, like not liking the color or style of the manicure, then refusing payment is not very reasonable. Manicure is an extremely personalized service. The manicurist cannot be blamed for the unexpected results.
3. How to deal with a bad experience in a manicure
If you are not satisfied with the service provided by the manicurist, then first remain calm and communicate your concerns to the manager or the manicurist. Tell them your concerns and expectations, and ask if you can get them corrected or partially refunded. Most nail salons have a policy for after-sales, which may include free repairs of nail problems in a given time frame.
You can let the nail salon know that you are not satisfied by leaving a review online. This will not only help other consumers to remember, but it will also encourage them to improve their service. Be sure to remain objective and rational in your evaluation and avoid using emotional words.
4. How to avoid a bad experience with a manicure
Doing your research in advance is essential to avoid poor manicure services. Check the reviews of the nail salon before making an appointment and choose one that is reputable. Communicate with the manicurist about the color, style and shape you want. You can also check the progress of the manicure at any point and let them know if there are any problems.
Manicure is more than just a way to make your nails look beautiful. It’s also a relaxing and enjoyable experience. We must learn how to defend ourselves and our rights when we encounter bad manicure services.
